Ghosts in the Exam Room: Identifying Empathy Myths & Finding Our Compassion

10-19-2018 09:02

This workshop will explore multiple factors that affect empathic provider-patient communication. We will discuss insights gained from Jill Bolte Taylor’s My Stroke of Insight(2008) and Rana Awdish’s In Shock: My Journey from Death to Recovery and the Redemptive Power of Hope (2017). Prior reading of these books is not a requirement and all participants will be able to fully participate in the workshop. Participants will identify and discuss empathy myths that are passed down from generations of mentors and how these myths guide our views on professionalism, communication with patients, and compassion for self and others. Participants will use provided excerpts from both books to discuss barriers to provider engagement, how provider disengagement contributes to negative patient experiences and provider dissatisfaction, and how to use Dr. Taylor’s and Dr. Awdish’s insightful experiences to encourage resident reflection. Participants will discuss how to teach residents that clinical efficiency, self-care and empathic connection with patients are not incompatible goals. We also will discuss what we hope residents learn from their interactions with us and what they carry into challenging patient encounters. This workshop will involve self-reflection and optional small and large group participation.

Author(s):Jennifer L. Ayres, PhD
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pptx file
Ghosts in the Exam Room   2.51 MB   1 version
Uploaded - 10-19-2018
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Excerpt from In Shock (Awdish)   13 KB   1 version
Uploaded - 10-19-2018
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Excerpt from My Stoke of Insight (appendix)   15 KB   1 version
Uploaded - 10-19-2018

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