CAN WE TALK? The culture of communication and the doctor-patient relationship.

09-26-2012 09:15

The current multicultural nature of medicine demands a more proactive approach to understanding the modern cultural dynamic, especially within the scope of communication. A common challenge for doctors and residents is the competence to communicate effectively well with patients1. The successful transmission of information from a physician to a patient is complex and the success of the physician in completing this task is relative. The importance of communicating with the patient is paramount because it not only impacts the well-being of the patient but also affects the well-being of the physician. During this interchange the physician may face a number of unforeseen challenges. These are particularly potent in communities with high patient volume, low socioeconomic status, diverse ethnicities, culture, and language. If the physician uses medical jargon and time constraints it can dismantle successful communication2. This can have a direct negative impact on resident's self-esteem1. The goal of this study is to assess the communication skills of multiethnic physician residents with patients of varying ethnicities. And subsequently improve those skills through formal training, which should concurrently increase the residents' confidence and well-being. FMDRL_ID: 4074

#Conferences #ForumforBehavioralScienceinFamilyMedicine #2011

Author(s):Farideh Zonouzi-Zadeh, MD, Nadhia Celestin, MD, Pratap C Das, MD, Gina Thompson, LSWC, Shehryar Khalid, MSIII, Ruth Solomon, MSIII, Ellen Lam, MSIV, Simrit Walia, MSIV, Pratik Jain, MD, Mohammed Islam, MD
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