Family Medicine Residency faculty members are expected to observe interactions of resident-patient encounters andprovide feedback on residents’ skills. Behavioral science and physician faculty will provide examples of how we havedeveloped and revised the review format and the evaluation form to meet the needs of the program, resident developmentand competence, and patient care. We will focus on how we review physician-patient interpersonal and communicationskills and medical knowledge using interdisciplinary faculty to review video-recorded resident-patient encounters.Resident presenters will provide their perspectives on this evolving process and the pros and cons of different formats forreview and feedback. We will also present faculty and resident survey results about the previous and current evaluationprocesses. We will present two different video examples of physician-patient interactions and have participants (1)provide informal feedback and (2) use a condensed version of our evaluation form that is linked to the Milestones. Smallgroups will discuss the videos and their feedback. The goal of the second small group discussion will be for participants topractice using our condensed form, and also to think about their own evaluation/feedback process. We will providequestions to prompt discussion focused on the process of evaluating. We will also discuss how the video observation isused in our CCC review of residents (mapped to Milestones). Time will be designated for a large group discussion aboutpotential changes to observation and feedback processes, as well as opportunities to identify specific refinements to one’sprogram’s evaluation of residents.