This is a slide set and the Patient Centered Observation Form used in a workshop at the 2009 STFM/AAFP Practice Improvement Conference. The focus is on observation and video educational approaches to help trainees at any educational level learn interpersonal and communication skills. On May 5th I updated the versions of the Patient Centered Observation Form and put up a url for an online training site. THe form used on the site is older that the two forms here but will be updated in the next few monhts FMDRL_ID: 2597https://catalyst.uw.edu/webq/survey/mauksch/107123#Conferences #2009 #ConferenceonPracticeImprovement