Heroin, Homelessness, and Hope: Using Patient Voice to Engage Family Medicine Faculty and Residents in the Opioid Epidemic

09-09-2020 14:27

Utilizing patient stories of personal experiences and recovery from opioid use disorder (OUD) is one way to capture the attention of students, residents, and faculty. While reports of national statistics can feel distant, the narrative of an individual patient may effectively change provider perceptions and move them towards action and empathy. We integrated narrative stories from those living in active recovery from OUD as a means of grounding material presented by physicians in educational sessions. We formulated that hearing directly from patients in recovery would positively impact attitudes and beliefs of family physicians. We evaluated improvement in culture following educational interventions through post-session surveys. Results provided robust evidence that patient stories were highly effective at improving compassion, empathy, reducing stigma, and moving family doctors toward action. Ethical and practical considerations of integrating patient voice into educational activities will be explored. Our framework for the identification, training, and delivery of content delivered with persons living in active recovery of OUD will be described. Methods and results of our intervention will be shared. Risks and positive impact of patient voice as an educational tool will be discussed in large and small group activities. Attendees will create a plan of how to include patient voice in their own teaching to increase the impact of educational activities.

Author(s):Jeffrey Schlaudecker MD, MEd; Ryan Dattilo; Keesha Goodnow, BAE
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